Author Archives: Courtney Apps

About Courtney Apps

Courtney Apps is a business owner, MBA, and never met a dessert she didn’t like. She is the owner of Upstream Digital, which specializes in web design, branding, and social media for small business. She lives in North Vancouver, BC.

10 Free Tools For Next-Level Social Media

There is so much more to social media than writing something and simply hitting ‘share’. Before you can send a post out to your followers, it goes through a series of steps. You first have to find a piece of interesting content, write some catchy text to accompany it (along with a popular hashtag or… Read More »

Stop the Presses! 3 Times You Should Pause Your Social Updates

Sometimes, the trick to winning at social media is understanding when NOT to post.  We’ve all been there. Your schedule is perfectly teed-up, but something comes up to disrupt your preset messaging. In other platforms, all you can do is halt every update until the environment returns to normal. You might have many reasons for… Read More »

Chats over Chatter: Engage Your Followers with Conversation

When was the last time you had a conversation with a follower on one of your social networks? If that question is hard to answer, chances are that your audience is less than engaged. Any social feed can push content out to the world, but it takes skill and a human touch to pull content… Read More »

Implementing Content Categories: Organise and Optimise Your Social Media (Part 2)

This is the second of a two-post series on optimising your content categories in SmarterQueue. In case you missed it, check out Part 1 where you’ll learn all the content category basics.  Do you know the feeling of finding the right piece of content, at the wrong time? Perhaps you’ve been searching for hours for… Read More »

If I Use a Third-Party Social Scheduler, Will it Affect My Reach?

How do you get the most bang for your buck on social media? That is, should you spend your time scheduling posts to be shared at a specific time? Or does posting natively on each social network get more engagement? Social media gets more crowded with every passing minute. What’s more, just when you think… Read More »