Tag Archives: Twitter

Stay Connected to Your Customers with Social Inbox

Our latest add-on feature, Social Inbox, officially launches today! 🎉 As the COVID-19 crisis unfolds around us, you may be receiving more messages than usual from your customers. đź“§ To help with this, we’re giving all our users completely free access to Social Inbox until 1 July 2020. After that date, you’ll be able to… Read More »

Smarter Social Media Monitoring: Introducing SmarterQueue Engage

Social media monitoring. It’s a key puzzle piece in a solid social strategy. Not only does it allow you to check what’s being said about your brand, enabling you to proactively learn, improve your product and respond, it also lets you stay on top of relevant industry topics, and what your favourite influencers or thought… Read More »

6 Hashtag Strategies to Grow Social Media Engagement

Likes, comments, clicks, shares – engagement rate is still one of the main measures of success in social media marketing. While every social media marketer aims to increase a brand’s follower count across their various platforms, it’s now common knowledge that a large following doesn’t always translate into high engagement. In this article, we’re going… Read More »

New Twitter Rules and the Future of Evergreen Recycling

In February 2018 Twitter announced changes to their API requirements in an attempt to crack down on “malicious activity” targeted around big discussions like the US election. These new controls, which ban co-ordinated tweeting from more than one profile, are designed to prevent bots from spreading spam, and taking over conversations and trending hashtags. We… Read More »